Maintenance software for hospitality

Guest experience starts with equipment that works.

Arcmedix helps hotel and resort engineering teams stay ahead of failures and resolve issues fast so equipment problems stop becoming guest complaints, and facilities remain compliant with local regulations.

The cost of getting maintenance wrong

10-15%

10-15%

Of operating revenue spent on maintenance by the average hotel

Of operating revenue spent on maintenance by the average hotel

35-45%

35-45%

Of negative guest reviews are linked to maintenance-related issues

Of negative guest reviews are linked to maintenance-related issues

25-35%

25-35%

Maintenance cost reduction achievable with preventive programs

Maintenance cost reduction achievable with preventive programs

How it works

Run a tighter operation. Deliver a better guest experience.

Arcmedix helps hotel engineering teams manage assets across properties, resolve work requests fast, and keep preventive maintenance on schedule all from one platform your whole team actually uses.

Multi-Property Asset Management

HVAC systems, elevators, pool equipment, kitchen appliances every asset across every property tracked in one place. Service history, vendor contacts, and warranty records always accessible.

Full asset register across all properties from one dashboard

QR code scanning for instant equipment access on any floor

Maintenance history prevents repeated failures on the same asset

Multi-Property Asset Management

HVAC systems, elevators, pool equipment, kitchen appliances every asset across every property tracked in one place. Service history, vendor contacts, and warranty records always accessible.

Full asset register across all properties from one dashboard

QR code scanning for instant equipment access on any floor

Maintenance history prevents repeated failures on the same asset

Guest Request & Work Order Management

Room 412 just called the front desk. Your team needs to be there in 10 minutes. Arcmedix makes sure guest-reported issues are captured, assigned, and resolved fast with nothing getting lost between shifts.

Automated alerts before certificates and inspection deadlines expire

Full compliance history per asset and per property

Audit-ready documentation for fire, health, and safety inspections

Guest Request & Work Order Management

Room 412 just called the front desk. Your team needs to be there in 10 minutes. Arcmedix makes sure guest-reported issues are captured, assigned, and resolved fast with nothing getting lost between shifts.

Automated alerts before certificates and inspection deadlines expire

Full compliance history per asset and per property

Audit-ready documentation for fire, health, and safety inspections

Compliance & Certification Management

Fire safety checks, lift certifications, pool water testing, kitchen equipment inspections, every one of them has an expiry date. Arcmedix tracks every certificate and inspection across all your properties, sends automated alerts before anything lapses, and stores all documentation in one place so your next audit isn't a scramble.

Maintenance records aligned with AS9100 and MIL-SPEC documentation requirements

Inspection and certification tracking across all assets and facilities

Exportable compliance reports for authority submissions and internal quality reviews

Compliance & Certification Management

Fire safety checks, lift certifications, pool water testing, kitchen equipment inspections, every one of them has an expiry date. Arcmedix tracks every certificate and inspection across all your properties, sends automated alerts before anything lapses, and stores all documentation in one place so your next audit isn't a scramble.

Maintenance records aligned with AS9100 and MIL-SPEC documentation requirements

Inspection and certification tracking across all assets and facilities

Exportable compliance reports for authority submissions and internal quality reviews

Ready to run a hotel your guests never have to think about?

In hospitality, maintenance is invisible when it works and catastrophic when it doesn't. Arcmedix helps engineering teams across hotels and resorts stay on top of every asset, every work request, and every scheduled PM so equipment failures stop becoming guest complaints. Your guests don't need to know your maintenance team exists. That's the point.

Ready to run a hotel your guests never have to think about?

In hospitality, maintenance is invisible when it works and catastrophic when it doesn't. Arcmedix helps engineering teams across hotels and resorts stay on top of every asset, every work request, and every scheduled PM so equipment failures stop becoming guest complaints. Your guests don't need to know your maintenance team exists. That's the point.

Hospitality maintenance software FAQs

We have got answers! If you have any other questions, contact us at our support center.

What features does Arcmedix offer?

Arcmedix provides comprehensive CMMS functionality including asset management, work order management, preventive maintenance scheduling, spare parts management, mobile access, real-time analytics, compliance reporting, and vendor management. Everything you need to optimize facility operations and reduce downtime.

Can I integrate Arcmedix with my existing ERP or accounting system?

Yes, Arcmedix integrates seamlessly with major ERP systems, accounting software and IoT sensors.

What kind of support and training does Arcmedix provide?

Arcmedix offers comprehensive support including email, phone, and live chat assistance in English, French, and Hindi. We provide onboarding training, video tutorials, detailed documentation, and regular webinars. Enterprise customers receive dedicated account managers and custom training sessions.

How does Arcmedix ensure data security and privacy?

Arcmedix prioritizes security with regular security audits, role-based access controls, and compliance with international standards including GDPR and ISO 27001. Your data is backed up daily and hosted on secure cloud infrastructure with 99.9% uptime SLA.

Click here to update your cookies settings