Total Cost of Ownership (TCO)

Web & Mobile

• Log time entries, contractor costs, and replacement parts directly on a work order — all costs roll up automatically to a dedicated TCO panel on the asset for full lifecycle visibility.

Web

• Added a dedicated TCO tab on the asset detail page with live usage status and a full-width threshold control.

Assets

Web & Mobile

• Assets can now be marked as Decommissioned with a reason and date; only admins can reactivate a decommissioned asset.

Web

• Added quick-access tiles at the top of the Assets page for faster navigation, following the same pattern as the Work Orders page.

Global Dashboard (Multi-site)

Web

• Redesigned Overview tab with a clearer Asset Health view and a per-org Work Order breakdown; drill-down rows now include an Organization column.

• New Export Data tab to download dashboard data as CSV.

Global Reporting (Multi-site)

Web

• Work Orders tab now matches per-org reporting with filters, drill-downs, time-series charts, and cross-org CSV export.

Global Asset Health (Multi-site)

Web

• Per-org parity for MTBF and cost widgets, plus four new filter chips for faster analysis.

Work Orders

Mobile

• Attaching a spare part to a work order now shows a warning when a part is skipped.

• Team-only assignments now display correctly, and cross-org team assignments are preserved on save.
  
  

Multi-Site

Web & Mobile

• Users can now switch between organizations based on their permissions, with a Global View showing aggregated data across all orgs.

• Global View improvements: live org count, cleaner org chips, and a more readable work order assignment control.

Teams

Web & Mobile

• New Teams module to create and manage teams directly in Arcmedix.

• Work orders can now be assigned to a team alongside individual technicians.

Web

• Escalation policies can now dispatch alerts to teams, not just individual recipients.

Assets

Web

• Asset import now uses a single unified template for all users.

Mobile

• Sub-asset hierarchy now available on mobile: breadcrumb navigation, inline sub-asset creation, and reparenting support, matching the web experience.

• Expanded filtering options on the asset list.

Translations & Localization

Web

• Technician activity log entries are now translatable.

Mobile

• French translation pass covering multi-org, teams, escalation, and asset import screens.

Materiovigilance (new module for the Healthcare industry)

New

• Added the Materiovigilance module under Compliance, enabling structured reporting and tracking of medical device incidents.

Document Vault (new module)

New

• Added the Document Vault module under Compliance, providing a central space to upload, organize, and link regulatory documents to assets, locations or contracts.

• Recipients receive automatic notifications including upcoming-expiry alerts to stay ahead of compliance deadlines.

Assets & Locations

Improved

• Redesigned the sub-asset hierarchy with a unified inline creation flow, tree view with in-place navigation, a full descendant tree on the asset or location detail page, and support for reparenting or detaching a sub-asset and a sub-location from its parent.

Work Orders

New

• Added 6 quick-filter shortcuts with live counts, available on both the dashboard and the Calendar tab.

Improved

• Revamped the filter modal with new Work Type and Category filters, searchable multi-select fields for Asset and Location, a clearer "Open" label for submitted requests, and removal of outdated filters.

• Work order reports now fully respect your active filter selections.

Assets

New

• Added an Asset Downtime Cost report with currency-formatted widgets on the Asset Health tab and the Asset Detail Downtime tab, letting teams estimate the financial impact of downtime using average price and average duration fields.

• Added an MTBF widget on the Asset Health tab with 5 summary tiles (Total, Critical assets, This month, Last month, YTD) and a time-series chart.

Inventory

New

• Added smart indicators to the Inventory Dashboard: donut charts showing asset distribution by type and criticality, plus attention timelines flagging assets and contracts with less than 18 months remaining, all with click-through drill-down.

Improved

• Reordered the dashboard so spare parts widgets appear before asset widgets, for a more logical flow.

Reporting

New

• Added Multi-site view so leaders managing multiple organizations can switch to a global dashboard showing combined KPIs, work order trends, asset status, criticality breakdowns, and top overdue items across all their sites.

Improved

• Harmonized filters across Work Orders, Asset Health, Reporting Details, and Recent Activity into a shared chip bar with a new "+ Add Filter" popover, per-tab defaults, and a new Contract filter.

• Renamed "Asset Type" to "Asset Category" across all reporting views for clearer, more consistent terminology.

Meters

Web

• You can now create meters and set thresholds/alerts with grouped measurement units, reading frequency, and reading history. Meters now appear in asset detail views, replacing the former Consumables section.

Mobile

• You can browse, create, and record meter readings directly from the app. Users are able to view meter status from "asset details" tab.

Tools

Web

• We have released a new "check-out / check-in" system to track tool usage status, condition, and checkout history. The Tools tab has been added to Work Order details for checking out and returning tools. We also added a currency field and quick check-in directly from the tools list.

Mobile

• You can browse, create, and edit tools from the app. For daily usage, you can check out and return tools directly from the respective Work Orders.

Spare Parts

Web

• We revamped the Spare Parts module with "Type" management under Settings > Categories, replacing free-text input. Work Orders allow Parts consumption tracking, with restock and consumption history split into separate views. We added average unit cost, currency support, minimum stock level in list view, activity history, and linked asset views.

Mobile

• You can now manage spare parts with types, restocking, sorting, and asset linking. The Spare Part usage now records immediately without requiring approval.

Escalation Matrix

Web

• We released a new Settings module to configure "Escalation Policies" for work orders, service requests, and assets. It Includes a dynamic condition builder, visual escalation timeline, and plain-language policy summaries. We fixed minor bugs such as the form incorrectly rejecting 0 as a valid threshold value for Level 1.

Work Orders

Web

• The Calendar is now built into the Work Orders page: switch between list and calendar view without leaving the screen.

• The Reporting list now shows asset, location (clickable), and due date columns. We fixed minor bugs including the Reporting modal showing a simplified view instead of the full ticket detail.

Mobile

• We simplified tab layout in work order detail view for a smoother experience.

Notifications

Web & Mobile

• Notifications are now filtered per user and include work order alerts.

Navigation

Mobile

• The new Inventory Management section groups Assets, Spare Parts, Tools, and Meters under one menu. Likewise, the wew Categories section (under Settings) groups Work Order Categories, Asset Types, and Spare Part Types in one screen. We improved the "More" menu reorganized with grouped sections instead of a flat list.

Translations & Localization

Web & Mobile

• The Activity logs across all detail views and reporting are now fully translatable.

• French translation fixes across recurrence frequencies, urgency badges, status labels, column headers, tools, spare parts, meters, and checkout dialogs.

• Cleaned up outdated labels and terminology across all screens.